USANA RESET Follow-up: The Fortune is in the Follow-up! (RESET MM #04)

As with any USANA product or aspect to building the USANA business, the fortune is in the follow-up. You have to follow-up with people of you want people to order USANA products.  Here's a simple RESET follow-up schedule to follow.

USANA RESET Follow-Up: Script

"I’m getting the team finalized for people who want to lose the cravings and shed the pounds.  Did you have a chance to go through the website?"

Yes, they looked at the site:

"What did you like best about the RESET Program? Did anything really stand out to you?"

No, did not #1: 

"Why not? Do you still have the access code? The deadline is on [date] and we’re getting a good size team together.  When will you have a chance to look it over?"

No, did not #2:

“You don’t have to look at the website before ordering the product, just before we actually start.  Do you want to go ahead and just get setup?”

No, did not #3:

“I feel like I’m chasing you down on this...be honest, is this something you’re interested in or not?”

Note: Be nice, but direct

If you're not using a USANA contact manager to stay organized on your leads, than you're shooting yourself in the foot.

USANA RESET and Nutrimeal MM: Navigation and Resources

• Next post: How to Close a Person on the USANA RESET (RESET MM #05)
• Table of Contents: USANA RESET and Nutrimeal Sales & Marketing Training Guide
• Got Questions?  Ask 'em at Facebook.com/IntegritasGroup
• Download the scripts and manual in PDF format at Integritas-Group.com

USANA Follow-Up: The Fortune (and Residuals) are in the Follow-up

You know the saying, "The fortune is in the follow-up."  That's so true when it comes to sampling out the HealthPak, Essentials and building your USANA business.  If you don't follow-up with people, you're leaving a lot of money on the table!

USANA Follow-up: Day 2 of HealthPak Sampling

Call on Day 2 after they start taking the sample to:

• Check in to make sure they are taking the product.  
• Confirm that they are taking it with food.  
• Share one piece of information.  It could be another piece they would find interesting or it could be you getting back to them on a question or looking up information about the current vitamin supplement that they are taking (FDA Registered facility, High levels of lead, etc)
• Did they go through any information that provided with the HealthPak Sample?

USANA Follow-up: Your Judgement Call

There’s no perfect followup schedule.  Depending on the person you’re working with and they way you communicate (phone, social media, text, etc) will dictate the frequency of follow up.  Use your judgement, your gut is usually right.  Just make sure you followup!  
Remember to engage and share relevant information (but don’t overwhelm) either by telling them, pointing out resources on the website or forwarding emails.  

USANA Follow-up: The "Rule of 3"

Many people wonder how often to followup.  Remember The Rule of 3.  Followup at least every 3 days.  

If the person doesn’t respond, remember, “3 Strikes and you’re out!”  If people don’t respond to your first 2 communications, give them a “Take Away” message on the 3rd contact attempt.  The video tutorial will go into more detail.

USANA Essentials & HealthPak MM: Resources and Navigation

• Next post: USANA Customer Acquisition: Focus on the Benefits
• Table of Contents: USANA Essentials and HealthPak: How to Sell and Market the USANA Nutritional Supplements
• Got Questions?  Ask 'em at Facebook.com/IntegritasGroup
• Download the scripts and manual in PDF format at Integritas-Group.com/HealthPak