Creating Customers for Life with USANA's RESET (RESET MM #09)

Creating a customer for life is essential for you to build a long term residual income with USANA. People will not magically turn into a long term, loyal customer. It’ll take a bit of work on your part, but it’s well worth it. Use the guidelines below to help you out.

USANA RESET Customer For Life: Personal Touch

• No matter how advanced technology gets, nothing beats a thoughtful personal touch by YOU.
• Minimum of one personal touch a month with each person.
• Keep detailed notes of their interests and goals; share updates, new products and info that is relevant.

USANA RESET Customer For Life: Follow-Up

• Make sure people are using the products regularly and correctly (many people misread the labels!)
• People get extra product on hand, when that happens, push back their autoship, rather then them canceling it.
• Are the products helping the person achieve their health goals?

USANA RESET Customer For Life: Education

• Educating people on the science behind the products is critical.  Educated people won’t get distracted when the next magic juice,potion or lotion comes out!
• USANA adds informative product flyers into people’s shipment.
• The Integritas Group system has weekly “Health” emails.

USANA RESET Customer For Life: Organization

• Organization is the key in helping you stay on top of things.  After a handful of customers, people will start following through the cracks if you’re not organized.
• Use the Integritas Group system and the “Customer” section.  It was designed for USANA Associates by USANA Associates to assist you. 

USANA RESET and Nutrimeal MM: Navigation and Resources

• Next post: The USANA Referral Program with the RESET Kit (RESET MM #10)
• Table of Contents: USANA RESET and Nutrimeal Sales & Marketing Training Guide
• Got Questions?  Ask 'em at Facebook.com/IntegritasGroup
• Download the scripts and manual in PDF format at Integritas-Group.com