Here's her email (Name removed for privacy reasons! Bold emphasis is mine):
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I have just returned to my USANA business after 3 years absence due to an illness. Recently I have been doing a lot of prospecting and finding everyone wants samples.
I am reluctant to give nutritional samples (bars-no problem) because I am concerned that many won't feel an immediate health improvement (they can't just eat the nutritionals and say they like the taste like with a food item, or put them on and decide they like the look like with shoes); in fact, my experience is that many people actually feel more tired for a short time after they start the nutritionals, like their body is telling them to slow down and let it do some repair work now that the vitamins are available.
I believe the benefits of the USANA Essentials are experienced gradually, over time, and I am worried that providing a small sample may actually discourage people from continuing with the product if they don't get a "good enough" initial result.
I was trying to figure out what to do about people not wanting to buy because they wanted to try first and me not wanting to give samples in case they were disappointed and never wanted to try again, when I came upon your ad, which said you are doing well with Healthpak samples. I'm still a little skeptical because of my "belief" and the cost of the "experiment" but I need to get my business back up to speed fast, and I am teachable and coachable. Help!---- End email ----